OCS Help
Password Reset
If you forgot your password, here's how to get your password reset.
On the main Login Page, click the Forgot Password? link. The screen will change to show only the LoginID field.
  1. 1.
    Type in your Login ID. (if you forgot your Login ID, you'll need to call us)
  2. 2.
    Click the Request button.
  3. 3.
    A Password Reset email will be sent to the Email Address we have on file for you. When you receive it, click on the Reset Password button.
  4. 4.
    You will be taken to the Step 2 page. Here, you can enter a new password. It must be at least 12 characters long.
  5. 5.
    You must enter your password a second time to confirm it.
  6. 6.
    Click the Submit button to finish the process.
You can now go to the Login Page with your new password.
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